Steven Heinitz                                                                                       ________

                                                                                          vepiheinitz@gmail.com

SUMMARY OF QUALIFICATIONS

• Creative individual with strong communication and customer service skills
• Proficient in Microsoft word, Excel, PowerPoint, Photoshop, and Internet Research

EDUCATION

LaGuardia Community College, Long Island City, NY      Expected Graduation: 5/15

Pursuing Associate in Arts degree in Mental Health Counseling

PERSONAL ACHIEVEMENTS

• 2007 Congresswoman award for excellence in academics
• Award for Outstanding Map Technician
• Mary And David Solomon/Goldman Sachs Gives scholarship
• Rosemary Betancourt Memorial Scholarship

WORK EXPERIENCE

Center for Teaching and Learning, Long Island City, NY            06/2014-Present

Student Success Mentor

• Facilitate a studio hour class to help students adjust to college life, teach about opportunities, and motivate students to seek resources that can contribute to their success.
• Assist the first year students with becoming more acclimated to LaGuardia Community College.
• Assist the faculty with his/her instruction within and outside of the course review sessions and assist students with the organization of peer study groups.

Barnes and Noble Booksellers, New York, NY                            11/2010-05/2014

Sales Associate

• Promoted within a three year time span  
• Started out in Customer service new release to help find customers their books
• Assist customers with technical issues regarding all Nook E-readers and selling the Barnes and Noble Nook devices
• Managed the Children’s department and work closely with managers in setting up displays

MAS-Municipal Art Society, New York, NY                                   09/2006-06/2008

Map Technician

• Worked as Computer Technician dealing with Dell Laptop computer and latest projector creating maps using Microsoft Office software.
• Traveled to the local community Board events and sat in on meetings and discussed the importance of maps
• Projected area maps for members showing neighborhood information in order to make informed decisions
• Created PowerPoint presentations on information obtained from www.myciti.org.