Resume Highlights
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EDUCATIONAL BACKGROUND

Postgraduate Certification in Business Marketing Analysis
George Brown College, Toronto
01/06 – 01/07

Bachelor Degree Computer Information Systems

CUNY City College of New York – Brooklyn, NY
09/01 – 01/04

Associated Applied Science Degree in Programming and Systems

CUNY LaGuardia Community College – New York, NY
09/98 – 06/01

Certificate in Teaching

University of Kocaeli – Izmit, Turkey
09/94 – 06/95

SKILLS

Fluent in Turkish and English

Outstanding technology and management skills

Strong system planning, problem solving, and customer service skills

Ability to translate technical information and make it more easily understood by a non-technical audience

Proficient in numerous applications:

Microsoft Office Suite

Adobe CS5 Suite

Digital Audio/Video Editing

Web Page Design

Web Analysis

Search Engine Marketing

System Analysis and Design

Database System Design

Data Analysis

SQL

C++

HTML

WORK EXPERIENCE

ePortfolio Consultant
LaGuardia Community College - Long Island City, NY
03/11 – Present

Tough students to create educational and career ePortfolios and digital media through teaching ePortfolio courses

Managed and led workshops for students and faculty

Worked with faculty members to plan ePortfolio courses

Assistant Manager
Two Boots – New York, NY
10/10 – 03/11

Resolved customer complaints by telephone or in person about services

Monitored inventory  and performed all other record keeping tasks

Responsible for cash register, accepting cash or bankcards for payment

Monitored actions of staff and customers to ensure compliance with health and safety standards and regulations

Managed staff and trained new employee

Marketing Communications & Web Specialist

MTS Allstream Inc. – Toronto, ON  09/06 – 07/10

Enhanced Allstream's internal and external web presences by developing and driving customer  focused strategies that support its web based learning, selling and servicing objectives

Evaluated the performance of the Allstream.com website by analyzing site data and making recommendations for where to focus ongoing development initiatives

Optimized Allstream's Intranet presence by updating content and simplifying navigation to improve effectiveness and general usability

Responsible for the effective communication and distribution of MTS Allstream marketing messages to both internal and external audiences

Monitored and responded to queries in the Marketing mailbox

Web Specialist

LaGuardia Community College - Long Island City, NY 

12/00 – 11/04

Designed web pages for college departments and professors

Trained co-workers and college staff in various software and hardware packages

Assisted professors and students in the library in utilizing research resources

Managed online courses

Database Developer

New York City College of Technology - Brooklyn, NY

06/03 – 10/03

Designed and developed database applications for the College for integrating Visual Basic with Access, utilizing the database in the interface and retrieving it using SQL statements

Designed system requirements by using Unified Modeling Language

Demonstrated database applications to non-technical audiences

Film Production Assistant

Engel Brother Inc. New York, NY

05/00-09/01

Prepared, disassemble and store equipment after shooting

Responsible of administration organization tasks, to help promote smooth and timely production runs

REFERENCES
Available upon request